Privacy Policy

1. Information we collect

• We may collect: your phone number and account credentials
• profile details such as name, email, photo, and status
• location details and the requests you submit
• and device and app usage data needed for security and reliability.

2. How we use your information

• We use your information to create and secure your account
• verify your phone number
• personalize your home location
• process and display the requests you submit
• and improve platform quality and prevent fraud or abuse.

3. How we share information

We use trusted service providers for hosting, phone verification, and security, and we do not sell your personal information.

4. Location data

If you share a home location, we use it to personalize your profile and your requests. You can update or remove this information in your profile settings where available.

5. Security

We protect accounts with phone verification and password-based sign-in. You are responsible for keeping your credentials secure. No method of transmission or storage is completely secure, but we take reasonable measures to safeguard your data.

6. Your choices and rights

You may update your profile, status, and location at any time. You may request account-related support by contacting support@grocer.app.

7. Data retention

We retain account and profile records for as long as needed to operate the platform, resolve disputes, meet legal requirements, and maintain security. When data is no longer required, we delete or anonymize it where practicable.

8. Children's privacy

DokanAlBayt is intended for adults who can enter binding agreements. We do not knowingly collect personal information from children.

9. Changes and contact

We may update this Privacy Policy from time to time. Continued use of the app after changes means you accept the updated policy. For privacy questions, contact support@grocer.app.